Is Artificial Intelligence On The Brink Of Changing Business Forever?

From marketing, IT, and HR to customer experience and even finance, artificial intelligence (AI) seems destined to profoundly impact all aspects of business.

Its promise: less human error and more time for creativity due to the elimination of mundane tasks and endless virtual assistance. While there are certainly some fine examples of AI at work today today—Alexa, Nest, and Amazon.com itself—the technology’s overall impact won’t be full realized for another three to five years, a time frame during which some predict machines will approach human abilities.

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